FAQ of UV Flatbed Printer

1.Why choose YOTTA Printer?

A).Earlest and most professional manufacture produce multi-function flatbed printer in China; B) First get the CCC certifitate in China; Our machine has CE certificate, UV INK has RoHS certificate, REACH certificate. C).Large scale in China with the history more than 10 years; D).Self owned technology and mature technician team ensure the good quality and excellent performance of the machine; E).Personal Design Your Size service provided; F).Professional sales service team to guide you before and after buying the machine;

2.How I can ensure the good quality of the printing image ? We would like to arrange the free samples to you before you purchase the machine.

3.What shall I do if I have no idea of how to operate the machine? We will arrange the free training after you purchased the machine.We have the experienced and skilled technician team,who can guide you step by step till you can operate the machine by your own.

4.What shall I do the machine can't work after i bought it ? Please don't worry about this,All of our machine will do 100% testings before shipping. But in case please follow the steps: 1.We support to send Engineer to your place for repairing and training. 2.We will help you online via Teamviews by video calling. 3.We would love to invite you to our factory to learn the skills to solve this problem.

4. If in the future we have distributor locally, our distributor will provide you technical support.

5.What about the warranty? 1. Our printers have 1 year warranty, lifelong maintenance. 2. We have professional installation video and operation manual to teach you install the printer and operate it well; 3. We have professional technicians to train you operate the machine on line. 4. If any problem with our machine, we offer on line checking and show you how to deal with it. 5. Main board, control board and parts repairing or replacing are free in 1 year if the damage is not caused by human error. 6. We have more than 32 after-sale stuffs can answer your question in 24hrs. 7.Engineers to your work place service as request.